Precision Conveying: High-Performance Systems & Parts Delivered Globally.
Precision Conveying: High-Performance Systems & Parts Delivered Globally.

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Table of Contents

  1. 01 Information We Collect
  2. 02 How We Use Your Information
  3. 03 Information Sharing & Disclosure
  4. 04 Cookies & Tracking Technologies
  5. 05 Data Retention
  6. 06 Data Security
  7. 07 Your Rights & Choices
  8. 08 International Data Transfers
  9. 09 Third-Party Links
  10. 10 Contact Us

Molytech Industrial Co., Ltd. ("Molytech," "we," "us," or "our") operates this website and provides conveyor system components and related services. We respect your privacy and are committed to handling your personal data responsibly.

This Privacy Policy applies to all information collected through our website, business communications, product inquiries, and any related services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

01

Information We Collect

We collect information that you provide directly to us, as well as certain information collected automatically when you visit our website.

Information You Provide Directly

  • Contact information -- name, job title, company name, email address, phone number, and mailing address
  • Inquiry and order details -- product specifications, technical requirements, quantities, and custom requests submitted via forms or email
  • Business information -- company registration details, billing and shipping addresses, and payment information for transaction processing
  • Communications -- messages, feedback, and correspondence you send to our team

Information Collected Automatically

  • Device and browser data -- IP address, browser type and version, operating system, and device identifiers
  • Usage data -- pages visited, time spent on pages, links clicked, referring URLs, and navigation paths
  • Location data -- general geographic region inferred from your IP address
02

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Responding to Inquiries
Processing product inquiries, quotation requests, and technical consultations
Order Fulfillment
Processing, manufacturing, shipping, and tracking your orders
Customer Support
Providing technical support, after-sales service, and resolving issues
Website Improvement
Analyzing usage patterns to improve website content and user experience
Marketing Communications
Sending product updates, industry news, and promotional content (with your consent)
Legal Compliance
Meeting regulatory, export documentation, and contractual obligations
03

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers

Trusted third-party vendors who assist in website hosting, analytics, logistics, payment processing, and customer communication -- bound by confidentiality agreements.

Logistics & Freight Partners

Shipping carriers and freight forwarders who require delivery details (name, address, contact) to fulfill your orders and manage export documentation.

Legal & Regulatory Requirements

When required by applicable law, court order, or government authority, or to protect the rights, property, and safety of Molytech, our customers, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

04

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device.

Cookie Type Purpose Can Be Disabled?
Essential Required for core website functionality and security No
Analytics Understand how visitors interact with our site (e.g., Google Analytics) Yes
Functional Remember your preferences and improve user experience Yes
Marketing Deliver relevant content and track campaign performance Yes

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. For more information, refer to your browser's help documentation.

05

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Customer and order records -- retained for up to 7 years to comply with commercial and tax regulations
Inquiry and communication records -- retained for up to 3 years from the date of last contact
Website analytics data -- anonymized or aggregated data may be retained indefinitely for trend analysis
Marketing consent records -- retained until you withdraw consent or request deletion
06

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL/TLS Encryption
All data transmitted via HTTPS with industry-standard encryption
Access Controls
Restricted access to personal data on a need-to-know basis
Regular Audits
Periodic security reviews and vulnerability assessments

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

07

Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right of Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information, subject to legal retention requirements
Right to Object
Object to processing of your personal information for direct marketing or other legitimate interests
Right to Data Portability
Receive your personal information in a structured, machine-readable format
Withdraw Consent
Withdraw consent to marketing communications at any time via unsubscribe links or by contacting us directly

To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days of receiving your request.

08

International Data Transfers

Molytech operates globally, and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your home country.

When we transfer personal information internationally, we implement appropriate safeguards such as standard contractual clauses, data processing agreements, and compliance with applicable export regulations to ensure your data is protected to an adequate standard.

Our primary operations are based in China. If you are located in the EU, EEA, or UK, transfers of your data outside these regions are governed by applicable data protection legislation, including GDPR where relevant.

09

Third-Party Links

Our website may contain links to third-party websites, including industry partners, logistics providers, and reference resources. These websites operate independently and have their own privacy policies.

We have no control over and assume no responsibility for the content, privacy practices, or security of any third-party sites. We encourage you to review the privacy policy of any website you visit.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Molytech Automation (Shanghai) Co.,Ltd.
Privacy & Data Protection
Address
Molytech Industrial Co., Ltd., Room312, Building C4, No.728 Guanghua Road, Minhang District, Shanghai, China

We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please indicate "Privacy -- Urgent" in your subject line.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.